Software Setup

1. Login

  • After clicking the link to take you to the PingAlert Data Platform page, you will see an initial Login Screen.
  • If your provider has previously set up your account, enter the email and password that was sent to your email.
  • If you are setting up your own account for the first time, either click Register (and you will be taken to a registration page) or click ‘Sign in with Google’.

2. Company Detail

  • Click ‘Client’ on the Left Hand menu and enter your company details.  Enter your personal details if you are using the platform for a household.
  • Complete all areas including Latitude and Longitude for your business or home.  This will ensure the map on your dashboard shows your location.
  • To find your coordinates, go to Google Maps and find your address.  Right click on your address and click ‘Whats Here’.  Your coordinates will show at the bottom of the page.

3. Users

  • Click ‘Users’ on the Left Hand menu and enter your contact details.
  • ** If your provider has previously set this up, you do not need to repeat on this step for your credentials **
  • Ensure to select which type of alert you would like to receive – you can select all if desired.
  • Also select the default frequency you would like to receive your alerts ‘NOTIFICATION’.
  • If you wish to create a new password, click ‘Reset password by email’ and sign back in with the password that was sent to your email.
  • Repeat the above steps for further users you wish to be able to access your devices and include their alert preferences..
Contact Form